PERSONAL ASSISTANT
What is personal assistance?
1. Necessary assistance provided by another person in those (ordinary life) matters that a person is unable to do, in whole or in part, themselves due to an injury or illness.
2. An enabler of independent living for a person with severe disabilities.
3. A service that must be granted to a severely disabled person who meets the requirements set out in the Disability Services Act.
Where can I get help and how?
A personal assistant makes everyday life easier, for example by helping with mobility, dressing, assisting with hygiene, cleaning the home, shopping, and dealing with authorities, for example. The recipient guides and advises the assistant and thus acts as a supervisor and, in a certain way, a leader at work.
You decide who assists you, where, when and how. If you wish, you can change the assistant, and we will help you with that.
Special features include language skills and visual impairment
We provide personal assistance, especially in Persian, Arabic and Kurdish, and we have a lot of experience in assisting people with visual impairments. Children, young people, adults and the elderly can come to us.
It is also possible to arrange a day off for a caregiver through us, ask for more information.
We provide services to make everyday life easier.
Our goal is to take care of both our employees and our customers.
We want to offer a present, relaxed and comfortable service to those we assist.
Our values are kindness and customer focus.
We want to respect each person's right to act as themselves.
Ehsan Zoveidavi, Finnish national goalkeeping team player: “A good assistant has the eye for the game and gives room for independent action when necessary.”
Mitä on henkilökohtainen apu?
Henkilökohtainen apu sopii sellaisiin arkisiin tilanteisiin, jolloin vammansa tai sairautensa takia henkilö ei selviä niistä yksin. Henkilökohtaisen avun on tarkoitus auttaa toteuttamaan avustettavaa valitsemaan paremmin kotona ja kodin ulkopuolella (esim. töissä, opinnoissa, harrastuksissa, tapahtumissa, yhteiskunnallisissa asioissa, sosiaalisessa vuorovaikutuksessa),jolloin valintojen tekemisen vastuu on edelleen avustettavalla itsellään. Avustajan tehtävä on helpottaa avustettavan elämää niin, että näistä valinnoista tulee helpompia, mukavampia ja nautittavampia.
Disability Services Act and Service Voucher Rights
Personal assistance is a subjective right of the customer according to the Disability Services Act. Personal assistance is paid for by the social services of the customer's municipality of residence. The personal assistance service can be purchased as a purchased service or with a service voucher. We are also happy to help you with getting a service voucher if you have not yet been granted the right to a voucher. Our area of operation is currently in Espoo, Vantaa and Helsinki. We are the official service provider of the cities of Espoo and Vantaa for personal assistance with service vouchers.
